“We can’t solve problems by using the same kind of thinking we used when we created them.” – Albert Einstein

Operational excellence emphasises continuous operational improvement, encourages a shared understanding of how value for customers is created through processes and it encourages employees to steer away from inefficiencies and toward excellence.


Continuous improvement needs to involve evolving your company culture, design thinking, and a willingness to embrace new technologies so as to focus on customer needs and to design an “idea process” that embraces it all.


Our problem-based service is a powerful approach to manage complex problem solving and generate alternative solutions for clients. We provide the tools and advice in order for you to reach the best possible solution in a limited timeframe. We pride ourselves in managing clients’ adoption and implementation of the solution.


Our approach consists of various consulting process frameworks / methodologies to provide a professional, structured, and well-defined approach to problem solving.

These include our unique blend of:

This trajectory consists generally of 5 elements:

This trajectory consists generally of 5 elements:

Who Benefits?

Companies that want to:


Make continuous improvements in their business models


Build a culture of continuous improvement


Function effectively and be innovative for a longer period of time


Unlock the value from within a company, division, and department


Optimise operations by taking the next improvement step so as to evolve continuously

Why us?

Boutique service with 120 local staff and 160 international experts

People with passion

The right approach, advice and tools for the job

Many successful implementations locally and globally

Accredited 1 of 57 of the most inspiring accounting/ consulting firms in the world

Hennie Krige

Chartered Accountant since 2020 and Associate director of Pretoria East Branch since March 2022. With experience in the field of auditing, assurance, tax, advisory and forensic accounting, he’s been involved with a wide variety of locally owned audit clients operating in a range of economic sectors including co-operative banking, retail, manufacturing, and non- profit organisations.